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PRIVACY POLICY

Costa Rica Nature Escape - Privacy Policy

Protecting your private information is our priority. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. This Statement of Privacy applies to the www.1costarica.com and CRNE and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to CRNE include www.1costarica.travel, www.1costarica.com, www.crnature.com and www.agenciadeviajescostarica.com. The CRNE websites are travel information and booking web sites. By using the CRNE website, you consent to the data practices described in this statement.

Collection of your Personal Information. Our websites may be visited and used anonymously. In the event that you contact us, CRNE may collect personally identifiable information, such as your name, email and other details to help you and personalize your experience, including:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.

If and when you purchase CRNE's products and/or services, we may collect billing and credit card information. This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future for the express purpose of delivering the purchased products and/or services. We also may contact you to conduct service satisfaction surveys.

Information about your computer hardware and software may be automatically collected by CRNE. This information can include: your IP address, browser type, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CRNE website.

CRNE encourages you to review the privacy statements of websites you choose to link to from CRNE so that you can understand how those websites collect, use and share your information. CRNE is not responsible for the privacy statements or other content on websites outside of the CRNE website.

Do we use 'cookies'?
We do not use cookies for tracking purposes.

Use of your Personal Information. CRNE collects and uses your personal information to operate its website(s) and deliver the services you have requested.

CRNE may also use your personally identifiable information to inform you of other products or services available from CRNE and its affiliates. CRNE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CRNE does not sell, trade, rent, lease or otherwise transfer your personally identifiable information to third parties.

CRNE may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CRNE, and they are required to maintain the confidentiality of your information.

CRNE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CRNE or the site; (b) protect and defend the rights or property of CRNE; and, (c) act under exigent circumstances to protect the personal safety of users of CRNE, or the public.

Security of your Personal Information
CRNE secures your personal information from unauthorized access, use or disclosure.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking

Children Under Thirteen. CRNE does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. We do not specifically market to children under 13.

Opt-Out & Unsubscribe. We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from CRNE by contacting us here:
- In written form, send mail to: CRNE Apdo 11997-1000, San José, Costa Rica.
- Email: info@crnature.com
- Phone: 1 (660) 616-4640

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days

Changes to this Statement. CRNE will occasionally update this Statement of Privacy to reflect company and customer feedback. CRNE encourages you to periodically review this Statement to be informed of how CRNE is protecting your information.

Contact Information CRNE welcomes your questions or comments regarding this Statement of Privacy. If you believe that CRNE has not adhered to this Statement, please contact CRNE at:

CRNE Apdo 11997-1000, San José, Costa Rica
Email Address: info@crnature.com
Telephone number: +1 (660) 616-4640
Effective as of August 31, 2015

In case of emergency call 911 from any telephone

In Costa Rica we strive to protect our children and minors.
The sexual explotation of minors is a crime punished by law.

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Nature Escape Costa Rica Travel Agency and Tour Operator
Toll Free from USA and Canada: (866) 491-2996 - USA forwarded phone: (660) 616-4640
Local numbers in Costa Rica +506 2257-8064 | 24 hour phone: +506 8381-7178 | **From USA dial 011 instead of +
Address: Central Avenue, between Fifth and Seventh Streets, Primavera Building, Second Floor. San José, Costa Rica.
E-mail: info@crnature.com | P.O. Box:  11997-1000 San José, Costa Rica | Business Hours: Monday to Friday: 8:30 am to 5:30 pm

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